> ## Documentation Index
> Fetch the complete documentation index at: https://docs.growthxai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Password Reset and Account Access

> Request a reset link from the sign-in page and set a new password.

If you can't remember your password, you don't need an admin to reset it for you. Request a link from the sign-in page and set a new one yourself.

<Steps>
  <Step title="Open the reset form">
    On the sign-in page, click **Forgot password?** (1), next to the Password field.

    <Frame>
      <img src="https://mintcdn.com/outreach-docs/Go71Ew9Rni-2Y7Sa/images/forgot-password-01.png?fit=max&auto=format&n=Go71Ew9Rni-2Y7Sa&q=85&s=a5d4333adf54e12bb778f1699d2ce83a" alt="Sign-in page with the Forgot password link highlighted" width="1440" height="900" data-path="images/forgot-password-01.png" />
    </Frame>
  </Step>

  <Step title="Request a link">
    Enter the email address on your account (1) and click **Send reset link** (2).

    <Frame>
      <img src="https://mintcdn.com/outreach-docs/Go71Ew9Rni-2Y7Sa/images/forgot-password-02.png?fit=max&auto=format&n=Go71Ew9Rni-2Y7Sa&q=85&s=2283d0c186e4c643b951992d12a022c9" alt="Reset request form with the email field and Send reset link button highlighted" width="1440" height="900" data-path="images/forgot-password-02.png" />
    </Frame>

    If an account exists for that address, you'll see a message confirming the link was sent. You won't be told whether the address matched an account. That's intentional, so the form can't be used to check who has one.
  </Step>

  <Step title="Set a new password">
    Open the email and click the reset link. It takes you to a **Reset your password** page. Enter a new password (at least 6 characters), confirm it, then click **Update password**. You're sent back to the sign-in page once it's saved.
  </Step>
</Steps>

<Note>
  Reset links expire. If you open one that's too old, the reset page tells you it's invalid and sends you back to sign-in. If it's been a while since you asked for the email, request a fresh link instead of reusing an old one.
</Note>

## Related articles

* [Frequently Asked Questions (FAQ)](/getting-started/onboarding-first-steps/faq)
* [Team Management](/subscription-and-billing/team-management)