> ## Documentation Index
> Fetch the complete documentation index at: https://docs.growthxai.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Connect an Instagram Account

> Connect an Instagram account through a secure sign-in page, then follow, like, comment and message from your sequences within Instagram's limits.

An **Instagram sender** lets your sequences follow, like, comment on and message people on Instagram, and brings their replies into the same Inbox as your other channels. The account owner signs in on a secure sign-in page, so GrowthxAI never sees or stores their password.

<Note>
  Only **Owners** and **Managers** can connect senders.
</Note>

## Before you start

* GrowthxAI Outreach is **not affiliated with Instagram or Meta**.
* Automating an Instagram account can breach Instagram's terms. **The account owner carries the risk of a warning or restriction.** A disabled Instagram account can't be recovered.
* Instagram is the strictest channel we run. Volume is low on purpose: **no more than 10 actions an hour and 100 a day**, even on a mature account. See [Channel Limits & Restrictions](/getting-started/platform-overview/channel-limits-and-restrictions#instagram).
* Only connect accounts whose owners have agreed.

## How to connect

1. Go to **Senders** and click **Connect sender**.
2. Under **What would you like to connect?**, choose **Instagram**, tick the box confirming you have the account owner's permission, and click **Continue**.
3. Fill in the account details:
   * **Display name**: how the account appears in lists and the Inbox, for example *@acme.studio*. The real handle is filled in once the account is connected.
   * **Owner email**: the person who owns the account. We email them here if the account ever needs to be signed in again.
   * **Timezone**: outreach is sent during the owner's working hours in this timezone.
   * **Client** (optional): the client this account works for. Leave it as *No client* to share the account across the workspace.
4. Read the **How Instagram ramps up** note, then click **Continue**.
5. Click **Connect Instagram**. You'll be taken to a secure sign-in page. Sign in with the Instagram username and password, and complete any code Instagram asks for. Then return to GrowthxAI to finish connecting.

The sender appears straight away as **Connecting**. It turns **Connected** once the sign-in is complete. The handle, follower count and inbox history follow within a few minutes.

<Warning>
  The sign-in link expires after **15 minutes**. If it expires, go back and create a new one.
</Warning>

## Connecting someone else's account?

Don't open the link yourself. Click **Copy sign-in link** and send it to the account owner so they can sign in themselves. See [How to Securely Connect Someone Else's LinkedIn Account](/senders/connect-someone-elses-linkedin) for the same approach in more detail.

## What happens after connecting

A new Instagram sender starts at **warm-up level 0**:

| At level 0 the sender can | It can't yet |
| - | - |
| View profiles, follow and like | Send direct messages or comment |

Levels rise as the sender's health stays high, and every level keeps to **10 actions an hour**. The daily total grows from 15 at level 0 to 100 at level 5. The full table is in [Channel Limits & Restrictions](/getting-started/platform-overview/channel-limits-and-restrictions#instagram).

The sender works during its working hours, one to four minutes between actions, at random times. You can change the hours on its **Schedule** tab.

## Using an Instagram sender in a sequence

Instagram outreach works best as a ladder, not a cold message:

1. **Follow** the person.
2. **Like** a recent post or two.
3. Wait for a **follow-back**.
4. **Send a message**. If they don't follow back, comment on a post first, then message.

The **Instagram engagement ladder** template in the sequence builder sets this up for you. See [Sequence Templates](/sequences/creating-managing-sequences/sequence-templates#the-templates). Add the Instagram sender to the sequence's **Pool** so the steps have an account to run from. The Instagram steps are described in [Sequence Nodes](/sequences/creating-managing-sequences/sequence-nodes#instagram).

Instagram is low-volume and high-touch. An account keeps roughly 40 leads in flight at a time, so don't expect LinkedIn volumes.

Replies you send yourself from the Inbox don't count toward any limit.

## What you'll see on the sender

* **Senders list**: for an Instagram sender, today's **New conversations** and **Follows** (used / cap), plus how many actions are left **this hour**.
* **Overview tab**: the account's **Handle** (a link to the profile), **Followers**, warm-up level and health.
* **Budgets tab**: a **Total actions today** row for the whole day, a **This hour** card, and the warm-up caps for each level. You can set a lower manual cap on any action. You can't go above the platform ceiling.
* **Profile and Session tabs** don't appear. They are for LinkedIn senders only.

### "Instagram sent a warning"

If Instagram shows its "we suspect automated behavior" warning, the sender page shows a banner with Instagram's exact wording. GrowthxAI treats it as a signal:

1. The sender is **paused for 48 hours** and drops **one warm-up level**.
2. A manager can click **Resume anyway** on the banner and confirm. Do this only if you accept the risk, and check with the account owner or client first.

A 48-hour pause costs a couple of days. Ignoring a warning can cost the account.

## Reconnecting

If Instagram ends the session, the sender shows **Re-login needed** and its actions are held. Open the sender, go to the **Overview** tab and click **Send re-login link**, or **Sign in now** if you're the owner. The re-login link lasts 1 hour. See [Sender Statuses and Errors](/senders/sender-statuses-and-errors#red-re-login-needed).

## Consent on Instagram

Instagram doesn't need a recorded consent before a message. Consent is shown on the lead where it's known, but it doesn't block anything. The engagement ladder and the hourly limit are what keep the account safe.

## Troubleshooting

**1. "Hosted login did not complete"**

* The sign-in was cancelled or the link expired.

✅ **Solution:** Open the sender and generate a fresh link. If you're not a Manager, ask one to send it.

**2. The sender is stuck on Connecting**

* The sign-in wasn't finished, or Instagram is waiting on a code.

✅ **Solution:** Generate a new link and complete the sign-in, including any code Instagram sends, within 15 minutes.

**3. Steps are waiting even though the sender is Connected**

* The hourly limit is used up, the sender is on a 48-hour pause, or it's still at level 0 and the step is a message or comment.

✅ **Solution:** Open the sender and click **Why isn't this sending?** on the Overview tab. It gives the exact reason in plain words.

**4. "Trial workspaces can connect up to 3 senders"**

* Trials are limited to 3 active senders.

✅ **Solution:** Add billing under **Settings → Billing** to connect more. See [Pricing Plans](/subscription-and-billing/pricing-plans).

## Related articles

* [Channel Limits & Restrictions](/getting-started/platform-overview/channel-limits-and-restrictions)
* [Smart Limits & Account Safety](/getting-started/platform-overview/smart-limits-and-account-safety)
* [Sender Profiles](/senders/sender-profiles)
* [Sender Statuses and Errors](/senders/sender-statuses-and-errors)
* [How to Connect a WhatsApp Number](/senders/connect-whatsapp)
