> ## Documentation Index > Fetch the complete documentation index at: https://docs.growthxai.com/llms.txt > Use this file to discover all available pages before exploring further. # My Sequence Is Stuck — Troubleshooting Checklist > Step-by-step checklist when nothing is going out: sequence status, sender status, schedule, daily limits and lead state. **Try the button first.** **Why isn't this sending?** on the sequence top bar (and on any sender's page) runs the whole diagnosis below in a second and gives you one reason plus what to do about it. The checklist here is for understanding the answer. You may not even need to ask: a sequence that quietly stops raises a [stall alert](/reports/stalled-and-running-dry-alerts) on its own. Start by working out what exactly isn't happening. The causes and fixes differ depending on the symptom. Jump to the section that matches your situation: * [Nothing is being sent at all](#nothing-is-being-sent-at-all) * [Invitations aren't being sent](#invitations-arent-being-sent) * [Messages aren't being sent](#messages-arent-being-sent) * [Leads aren't moving to the next step](#leads-arent-moving-to-the-next-step) ## Nothing is being sent at all Check these in order: 1. **Is the sequence active?** Draft and paused sequences don't send. A **throttled** badge means the sequence is being slowed down; hover it to see why. 2. **Are the pool's senders connected?** Open **Senders**. Any sender showing **Re-login needed**, **Error** or **Paused** holds its actions. See [Sender Statuses and Errors](/senders/sender-statuses-and-errors). 3. **Is it inside working hours?** Senders only work inside their schedule, in their own timezone. The default is Monday–Friday, 09:00–18:00. See [Sender's Schedule Explained](/senders/senders-schedule-explained). 4. **Has the daily cap been reached?** Open the sender's **Budgets** tab. If **Used + Reserved = Cap**, the sender is done for today. 5. **Is anything queued?** Open the sender's **Overview** tab and look at **Upcoming actions**. If there are queued actions with future times, everything is working; they're just scheduled for later. 6. **Are there any leads left?** A **running dry** notice on the sender means fewer than two days of new leads. Enrol more, or add an [auto-enrol rule](/sequences/creating-managing-sequences/auto-enrol-rules). **Tip:** Newly enrolled leads are planned into the **next** planning run, which happens nightly. To plan them into today's remaining hours, click **Plan now** on the sender's Overview tab. ## Invitations aren't being sent * **Weekly limit reached.** Each sender can send **150 invitations a week** (weeks start Monday). Check **Weekly invitations** on the Budgets tab. * **"Invites blocked until…" badge.** LinkedIn said it "cannot resend yet". Invitations resume next Monday. * **Low warm-up level.** A level 0 sender only sends 4 invitations a day. See [Warm-Up Best Practices](/getting-started/onboarding-first-steps/warm-up-best-practices). * **Health between 50 and 69.** All caps are cut to 60%. ## Messages aren't being sent * **The lead isn't connected yet.** LinkedIn messages only go to 1st-degree connections. Make sure the message comes after **Send invitation → Wait for connection**, on the **connected** branch. * **The lead replied — possibly to a different sender.** With the default reply scope, a reply to **any** sender on **any** channel stops every sequence that lead is in. An email reply stopping the LinkedIn follow-up is working as designed. To keep one step going regardless, turn on **Send even after the lead replied** on that step. * **A manual step, a call task or an AI draft is waiting.** Steps set to **Manual** mode, call tasks and AI drafts all wait for a teammate. Check the **Tasks** tab. * **The lead is waiting for data.** With *wait for enrichment* or *hold for AI review* on, a lead waits before its first step. Check the lead page. * **The voice clip is missing.** A voice-note step skips for any sender that hasn't recorded a clip. ## Leads aren't moving to the next step Open the lead and look at their enrollment's **status**: | Status | What it means | What to do | | --------------------------- | ---------------------------------------------------------- | ------------------------------------------------------------------------------- | | **waiting connection** | Waiting for the invitation to be accepted | Nothing. The lead takes the no-connect branch when the wait window ends. | | **waiting delay** | In a delay between steps | Nothing. Check **Waiting until** for the time. | | **waiting task** | Waiting for a task, enrichment, AI review or AI routing | The row says which. Only a task needs a person. | | **paused** | The enrollment or sequence is paused | Resume it | | **paused, held for review** | The lead replied and the sequence holds instead of exiting | Resume or exit it from the **Held reply** task | | **failed** | A step could not run | [Retry, skip or exit](/sequences/sequence-troubleshooting/recover-failed-leads) | See [Enrollment Statuses: What Each One Means](/sequences/sequence-troubleshooting/enrollment-statuses). ## Q: How can I get a direct answer without checking everything? Click **Why isn't this sending?** on the sequence or the sender. Or ask Claude "why isn't anything sending?" through the [connector](/integrations-api/mcp-connect-claude) — it runs the same diagnosis and explains the cause in plain language. ## Still not resolved? Contact support with the sequence name, the affected sender, and a screenshot of the sender's **Budgets** tab and **Events** tab. That gives us everything we need to look into it quickly. ## Related articles * [Stalled and Running-Dry Alerts](/reports/stalled-and-running-dry-alerts) * [Recover Failed Leads](/sequences/sequence-troubleshooting/recover-failed-leads) * [Why Is There a Delay Between Actions?](/sequences/sequence-troubleshooting/why-is-there-a-delay-between-actions) * [Sender Statuses and Errors](/senders/sender-statuses-and-errors) * [Why Were Leads Skipped When Enrolling?](/sequences/sequence-troubleshooting/why-were-leads-skipped) * [Smart Limits & Account Safety](/getting-started/platform-overview/smart-limits-and-account-safety)