- Nothing is being sent at all
- Invitations aren’t being sent
- Messages aren’t being sent
- Leads aren’t moving to the next step
Nothing is being sent at all
Check these in order:- Is the sequence active? Draft and paused sequences don’t send. A throttled badge means the sequence is being slowed down; hover it to see why.
- Are the pool’s senders connected? Open Senders. Any sender showing Re-login needed, Error or Paused holds its actions. See Sender Statuses and Errors.
- Is it inside working hours? Senders only work inside their schedule, in their own timezone. The default is Monday–Friday, 09:00–18:00. See Sender’s Schedule Explained.
- Has the daily cap been reached? Open the sender’s Budgets tab. If Used + Reserved = Cap, the sender is done for today.
- Is anything queued? Open the sender’s Overview tab and look at Upcoming actions. If there are queued actions with future times, everything is working; they’re just scheduled for later.
- Are there any leads left? A running dry notice on the sender means fewer than two days of new leads. Enrol more, or add an auto-enrol rule.
Invitations aren’t being sent
- Weekly limit reached. Each sender can send 150 invitations a week (weeks start Monday). Check Weekly invitations on the Budgets tab.
- “Invites blocked until…” badge. LinkedIn said it “cannot resend yet”. Invitations resume next Monday.
- Low warm-up level. A level 0 sender only sends 4 invitations a day. See Warm-Up Best Practices.
- Health between 50 and 69. All caps are cut to 60%.
Messages aren’t being sent
- The lead isn’t connected yet. LinkedIn messages only go to 1st-degree connections. Make sure the message comes after Send invitation → Wait for connection, on the connected branch.
- The lead replied — possibly to a different sender. With the default reply scope, a reply to any sender on any channel stops every sequence that lead is in. An email reply stopping the LinkedIn follow-up is working as designed. To keep one step going regardless, turn on Send even after the lead replied on that step.
- A manual step, a call task or an AI draft is waiting. Steps set to Manual mode, call tasks and AI drafts all wait for a teammate. Check the Tasks tab.
- The lead is waiting for data. With wait for enrichment or hold for AI review on, a lead waits before its first step. Check the lead page.
- The voice clip is missing. A voice-note step skips for any sender that hasn’t recorded a clip.
Leads aren’t moving to the next step
Open the lead and look at their enrollment’s status:
See Enrollment Statuses: What Each One Means.