Skip to main content
Editing a live campaign used to mean a choice between leaving it alone and risking a mistake on hundreds of leads. It doesn’t any more. Saving and publishing are separate. A sequence that has never been activated keeps the simple behaviour: Save writes the steps directly, because there is nobody to affect.

The draft

Once you start editing an active sequence, everything goes into a draft.
  • It saves on its own a couple of seconds after each change. A local copy is kept in your browser as a fallback if the save fails.
  • The top bar shows Draft saved 10:42 · 3 unpublished changes.
  • Discard draft throws the draft away and returns the builder to the published steps.
  • Closing the tab mid-edit loses nothing.
No draft change reaches a live lead before you publish.

Two people editing at once

The draft remembers the version it started from. If a teammate publishes while your draft is open, the top bar says so, and publishing shows you what changed before it will overwrite anything. You can then Review and publish anyway.

The publish dialog

Publish replaces Save on an active sequence (Ctrl/ + S still works). Before anything changes, the dialog counts the impact:
214 leads in flight. 37 are on or after a step you changed. 12 messages with the old text are already queued.

Who gets the new version

All live leads follow the new steps from where they are. This is how sequences have always worked.
Leads currently in flight are pinned to the version they are on and finish it unchanged. Only leads enrolled from now on use the new one.Use this when a change would be confusing mid-conversation — a rewritten follow-up, a new branch, a different offer.
When leads are in flight and you chose the default, the dialog offers three more decisions: Add an optional Note saying what changed and why. It appears on the versions page.
Publishing validates first. If there are blocking errors, nothing changes for live leads and the dialog tells you what to fix.

Pinned leads and old versions

The Versions page shows how many leads are still running on each old version, with Move these leads to the latest version when you want to bring them forward. A pinned lead keeps its own steps everywhere it appears: the lead page, the Inbox attribution line and the queued-actions list all show the version that lead is actually on, not the newest one.

There is no “restart from top”

Deliberately. Restarting a lead from the first step re-sends every message they already had. To run someone through again, enrol them again — that passes through the enrol preview, which warns you that they were contacted before. For a lead that failed at a step, use Retry, Skip or Exit instead.